Delivery Policy

We will endeavour to get your order out to you within 48 hours from receipt of payment, however, sometimes delays are unavoidable.

We may hold your order if some of the items are out of stock. Alternatively we may back order these items for you.  If you would like more information on your delivery please contact us on 01225 582 888 or email us on info@naturalspafactory.com

We charge £10.95 for every order over £300+VAT, that is under 20KG. Any orders below £300 and under 20kg will be charged £25 for delivery. This price applies to UK mainland only, and excludes the highlands and Ireland. For delivery prices for Europe or the rest of the world, please speak to a member of our team.

Delivery to UK mainland addresses: Monday to Saturday 9am-6pm, excluding public holidays.