An interview with our founder: Emma Webber
At Natural Spa Factory, we’ve always believed that innovation, quality, and a people-first culture are at the heart of what drives success. As a proud UK-based manufacturer of natural spa and skincare products, we’re excited to share a major milestone in our journey - one that reflects our continued growth, commitment to excellence, and investment in the future.
To support our expansion across the UK spa and wellness market, we’ve welcomed four new team members to our growing business. These new roles bring fresh energy, innovation, and a broader skill set to our team - enhancing our capabilities across formulation, production, packaging, and marketing.
Here’s who’s joined us:
- Operations Assistant Manager: boosting our production efficiency and logistics
- Graduate Packaging Designer: bringing sustainable, creative solutions to our packaging innovations
- Graduate Chemist: supporting bespoke formulation and new product development
- Marketing Executive: strengthening our brand and trade communications alongside our Marketing Manager
“This next phase of growth is about investing in the right people and skills to serve our UK spa partners even better,” says Emma Webber, Founder & Director of Natural Spa Factory. “These new appointments strengthen our capacity to innovate, deliver consistent quality, and respond rapidly to client needs.”
This exciting wave of recruitment coincides with our move to a brand-new, purpose-built headquarters and manufacturing facility at Bath Business Park. Designed from the ground up to support our growing team and evolving production needs, the new site offers enhanced workflow, increased operational efficiency, and dedicated formulation labs and packaging development spaces. We’ve also prioritised ergonomic and collaborative environments that help our team thrive.
“This move is about much more than a new building,” adds Webber. “It’s an investment in our people, our processes, and our future. The space has been designed with our team in mind – from labs to collaborative zones – giving us the tools to innovate faster and continue raising our quality standards.”
With an expanded team and upgraded facilities, Natural Spa Factory is well-positioned to meet the increasing demand for bespoke, sustainable, spa-grade products. We remain committed to working closely with our B2B partners - spas, hotels, and wellness operators, to develop tailored solutions that reflect their brand values and client expectations.
Whether it’s creating private-label collections, crafting signature treatment products, or supporting your business with the latest in sustainable skincare, our growing team is ready to support your next chapter.
As we enter this exciting new phase, we’re more focused than ever on delivering excellence in everything we do - from formulation to fulfilment, packaging to partnership.
Thank you for being part of our journey. We look forward to what’s next, together.
